Legal
GENERAL TERMS AND CONDITIONS

The use of the e-commerce section of the diamflor.eu website and purchases made through this channel are governed by these general conditions of sale and use of the services, accessible by clicking on the "legal notice" of the contract button and fully accepted by users with the checkmark the relevant box on the order submission page for each individual item.

Diamflor.eu is an independent "private to a private" network that does not carry out any intermediation activity but gives advice/assistance.

The items for sale on the diamflor.eu site are second hand and are offered to end-users by private individuals assisted by diamflor.eu. 

CONTRACT CONDITIONS APPLICABLE TO THE BUYER

WARRANTY: the buyer acknowledges and accepts that the items purchased are of private provenance and secondhand.

PRICES, PHOTOS, DESCRIPTIONS: the selling prices of the products shown on the site are VAT off and not include duty fees. Photos and Descriptions are indicatives.

PAYMENTS: Payment is considered made if the expected amount is credited irrevocably via Pay Pal.

WITHDRAWAL: Diamflor does not recognize the buyer the right of withdrawal as required by current legislation, being luxury items.

SHIPMENTS: diamflor.eu undertakes to ship the purchased items within 3/4 days of receipt of payment and cannot be held responsible for any delays that may depend on the chosen express couriers.

AVAILABILITY OF THE OBJECTS: as the assortment on the diamflor.eu website is online, it may happen that a (non-binding) order request on the website coincides with a simultaneous purchase therefore diamflor.eu reserves the right to promptly confirm the availability to the buyer.

LEGAL POLICY
(Regulations UE 2016/679 GDPR - General Data Protection Regulation).

The present privacy policy (the “Policy”) is authored and published by: 
DIAMFLOR.EU. This purpose is to inform users (the “User” and/or “You”) of the www.diamflor.eu website (the “Website”) about how and why DIAMFLOR.EU obtains stores and processes data and information, such as name, address, e-mail address, telephone/fax numbers, credit card information, etc. (the “Data”) which can identify the Users and that the User may send Us while accessing the Website.
DIAMFLOR.EU may update this Policy from time to time and shall indicate on the Website when changes have been made. 

DATA COLLECTION

Data is collected by users when registering on the site or when the user contributes or uses some of the advanced features on the website. We collect and process only data sent voluntarily while browsing our website and in the data that are clearly indicated on the web page where we collect them. In addition, we may collect IP addresses and use cookies unless web browsers are configured to accept them.

USE OF DATA

Most of Our services do not require any form of registration allowing You visit Our Website without telling who You are. However, some services may require registration. When You register with Us, You may need to complete certain fields as well as choosing a user name and password. In these situations, if You chose to withhold any Data requested by Us, it may not be possible for You to gain access to certain parts of Our Website and for Us to respond to Your queries.

Note, however, that most of the information collected by our website is anonymous (such as the type of browser, operating systems and access date and time), which we can process without your knowledge or allow you to improve the content of our website and to learn more about the behavior of our visitors. In this way, we could use tracking technology (such as cookies, i.e. small information sent to your browser and stored on your computer's hard drive which, individually, cannot be used to find out your identity).

NON-DISCLOSURE OF INFORMATION / NO SPAMMING

DIAMFLOR.EU shall not sell, rent, share or otherwise distribute or make available User data to third parties outside of DIAMFLOR.EU

DIAMFLOR.EU does not conduct “spamming”. Spamming is defined as sending unsolicited e-mails, usually of commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have not given his consent to receive such communications.

SECURITY / CONFIDENTIALITY

Keeping Your information secure is very important to Us and certain sections of the Website may encrypt data using SSL or a comparable standard.

However, please be aware that the Internet is generally not a secure environment and no data transmission over the Internet can be guaranteed totally secure.

You have the right to access and update Your Data or to require their deletion at any time, by sending an email to info@diamflor.eu

APPLICABLE LAW AND JURISDICTION

This Policy, as well as Your access to Our website, is subject to and governed by Italian law without giving effect to.

CONTACT US

Should You have any queries or complaints about Our compliance with this Policy, or if You wish to make any recommendations or comments to improve the quality of Our Policy, please contact DIAMFLOR.EU at the following address:info@diamflor.eu  We will endeavor to respond to You promptly.

DIAMFLOR.EU reserves the right to change or update this Privacy Policy, or any other policy or practice, at any time without notice. Any changes or updates will be effective immediately upon posting to our Website.

RESPONSIBLE FOR THE DATA PROCESSING OF DIAMFLOR.EU

To exercise the rights listed above and provided for by the GDPR - European Code on Privacy, the interested party must send a written request to info@diamflor.eu

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.